QC Fast Facts
Founded in 1984 and headquartered in Overland Park, KS, QC Holdings provides short-term consumer loans or payday loans for middle-income, working individuals in the United States.
- 2,000 employees; 140 at the company's Overland Park headquarters
- 588 branch offices in 25 states as of March 31, 2007
- 2006 Revenue: $172.3 million (up from $152.9 million in 2005)
Customer Profile
- All customers have checking accounts and jobs or steady incomes
- 25 percent have annual incomes of more than $50,000; 77 percent have annual incomes of more than $25,000
- 64 percent have children; 68 percent are under 45 years of age
- 94 percent have a high school diploma; 20 percent have a college degree
Products
- Small, short-term loans averaging about $300 for two-week terms
- Cost averages $15 per $100 borrowed
- Check-cashing services, title loans, money transfers and money orders
Competitive Credit Products
- $100 bounced check with $48 insufficient funds/merchant fees equals 1,251 percent APR
- $100 credit card balance with $26 late fee equals 678 percent APR
- $100 utility bill with $50 late/reconnect fees equals 1,304 percent APR
Industry
- Approximately 23,000 locations nationally
- More than 50,000 employees earning $2 billion per year
- Served more than 15 million households in 2005
- $40 billion in transaction volume generating $6 billion in fees
- The Community Financial Services Association (CFSA) represents more than half of the industry and supports laws and regulations with substantive consumer protections
Regulation
- Regulated in 37 states, up from six in 1996
- Applicable Federal regulations include TILA (Truth In Lending Act), FCRA (Fair Credit Reporting Act), FDCPA (Fair Debt Collections Practices Act), Privacy or GLBA (Graham-Leach-Bliley Act), ECOA (Equal Credit Opportunity Act), BSA/AML (Bank Secrecy Act/Anti-Money Laundering), OFAC (Office of Foreign Assets Control)